Effective Date:  22nd June 2026

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1. Introduction

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Car Care Club Jamaica ("CCC", "we", "our", or "us") is committed to protecting your privacy and safeguarding your personal information.

This Privacy Policy explains how we collect, use, store, protect and disclose your information when you visit our website, enquire about our services, purchase a membership, make a booking, participate in promotions, or otherwise interact with Car Care Club Jamaica.

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By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

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2. Information We Collect

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We may collect the following types of information:

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Personal Information

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• Full name

• Email address

• Telephone number

• WhatsApp number

• Billing information

• Membership information

• Company or organisation details (where applicable)

 

Vehicle Information

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• Vehicle make

• Vehicle model

• Vehicle registration number

• Vehicle category or size

• Service history with CCC

 

Booking Information

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• Appointment dates and times

• Service location

• Services selected

• Membership status

• Special requests or notes

 

Website Information

 

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Website usage data

• Cookies and tracking information

3. How We Use Your Information

We use your information to:

• Process bookings and memberships

• Deliver vehicle care services

• Respond to enquiries and customer support requests

• Manage your account

• Send booking confirmations and reminders

• Process payments

• Improve our services

• Conduct business administration

• Provide promotional offers and marketing communications

• Comply with legal and regulatory obligations

4. Marketing Communications

With your consent, we may send:

• Membership updates

• Service reminders

• Promotional offers

• New service announcements

• Event invitations

• Partner benefits and promotions

 
You may opt out of marketing communications at any time by:

• Clicking the unsubscribe link in emails

• Contacting us directly

• Requesting removal through WhatsApp or email

 
Opting out of marketing communications will not affect essential service-related communications.

5. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties where necessary to operate our business, including:
 

• Payment processing providers

• Website hosting providers

• Customer relationship management systems

• Marketing platforms

• Professional advisers

• Legal or regulatory authorities where required

All third parties are required to maintain appropriate confidentiality and security measures.

6. Data Security

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We take reasonable technical and organisational measures to protect your information against:

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• Unauthorised access

• Loss

• Misuse

• Alteration

• Disclosure

• Destruction

 

While we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

7. Cookies

Our website may use cookies and similar technologies to:
 

• Improve website functionality

• Analyse website traffic

• Remember preferences

• Enhance user experience

 
You may choose to disable cookies through your browser settings, although some website features may not function correctly as a result.

8. Membership Information

As a membership-based organisation, we maintain records relating to:
 

• Membership status

• Membership tier

• Service usage

• Member benefits

• Renewal dates

• Reward eligibility

This information is used solely for administering and improving our membership programme.

9. Vehicle Information

Information relating to your vehicle is collected to:
 

• Deliver requested services

• Maintain service records

• Improve customer experience

• Support membership benefits

• Ensure appropriate service recommendations

We do not share vehicle information with third parties except where required to provide services or comply with legal obligations.

10. Payment Information

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Payments made through our website may be processed by secure third-party payment providers.

CCC does not store full payment card details on its own systems.

Please review the privacy policies of any payment providers used during transactions.

11. WhatsApp Communications

CCC may use WhatsApp as a communication channel for customer service, membership enquiries, booking confirmations, appointment reminders, service updates and promotional communications.

By contacting us via WhatsApp or providing your WhatsApp number, you consent to receiving relevant communications from CCC through this platform.
Communications may include:
 

• Booking confirmations

• Appointment reminders

• Membership information

• Service updates

• Customer support responses

• Promotional offers and special member benefits

• Event invitations

• Satisfaction surveys and feedback requests

 
We will only use your WhatsApp contact details for legitimate business purposes related to CCC services.

You may request that we stop sending promotional WhatsApp communications at any time by replying "STOP" or by contacting us directly.

Please note that service-related messages necessary for the administration of bookings, memberships or customer support may still be sent where appropriate.

While we take reasonable steps to protect your information, communications transmitted through third-party platforms such as WhatsApp are subject to the privacy and security policies of those providers. We encourage users to review WhatsApp's own privacy practices before using the service.

Car Care Club Jamaica ("CCC", "we", "our", or "us") is committed to protecting your privacy and safeguarding your personal information.

This Privacy Policy explains how we collect, use, store, protect and disclose your information when you visit our website, enquire about our services, purchase a membership, make a booking, participate in promotions, or otherwise interact with Car Care Club Jamaica.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.